Privacy Policy

How i-Robox collects, uses, and protects your personal information.

Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, mobile application, or services.

Information We Collect:

We may collect the following types of information:

  • Personal details such as name, email address, phone number, shipping address, and billing information.
  • Payment information required to process transactions securely by payment gateway.
  • Order history and purchase preferences.
  • Device information, browser type, IP address, and website usage data.
  • Customer support communications.

How We Use Your Information

Your information may be used for:

  • Processing and fulfilling orders.
  • Providing customer support and responding to inquiries.
  • Sending order confirmations, shipping updates, and service notifications.*
  • Improving our website, products, and customer experience.
  • Marketing communications (only if you opt in).*
  • Preventing fraud and ensuring transaction security.

Data Protection

  •  We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.
  • Payment information is processed through secure payment gateways and is not stored directly by us unless required for legal or operational purposes.

Sharing of Information

We do not sell, rent, or trade your personal information. Your data may only be shared with:

  • Trusted shipping and logistics partners for order delivery.
  • Payment processors for secure transactions.
  • Legal authorities when required by law.

Cookies & Tracking Technologies

  • Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize services. 
  • Users may disable cookies through browser settings, though some website features may be affected.

Your Rights

You may have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your data, subject to legal obligations.
  • Opt out of promotional communications at any time.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

Contact Us

For privacy-related questions or concerns, please contact our customer support team through our official communication channels.