Return & Cancellation
Cancellation, returns, and refund policy for i-Robox orders.
Cancellation requests are accepted before shipment handover where possible.
Returns are generally supported for wrong item, transit damage, or verified defects under policy conditions.
For damage or missing-item claims, please keep clear unboxing evidence to speed up support.
Approved refunds are processed to the original payment method where possible and may take additional bank processing time.