Introduction
Welcome to i-Robox e-commerce platform. By accessing or using our website, mobile application, or services, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before making any purchase.
Eligibility
- Users must be at least 18 years old or have legal parental/guardian consent to use our services.
- By placing an order, you confirm that all information provided is accurate and complete.
Products & Pricing
- All product descriptions, pricing, and availability are subject to change without prior notice.
- We reserve the right to modify, discontinue, or limit quantities of products at any time.
- Prices listed are inclusive/exclusive of applicable taxes as specified during checkout.
Orders & Payments
- Orders are confirmed only after successful payment authorization.
- We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, suspected fraud, or other valid reasons.
- Customers are responsible for providing accurate billing and shipping details.
Shipping & Delivery
- Delivery timelines are estimated and may vary due to external factors.
- We are not liable for delays caused by courier services, customs, or unforeseen circumstances.
- Risk of loss transfers to the customer upon successful delivery.
Cancellation & Returns
- Order cancellations are permitted only before dispatch or within the allowed cancellation window.
- Returns are accepted as per our Return Policy.
- Customers are responsible for arranging and paying for return shipping to our warehouse unless otherwise specified.
- Refunds are processed after inspection and approval of returned products.
User Responsibilities
- Customers agree not to misuse the website, engage in fraudulent transactions, or violate applicable laws.
- Any unauthorized use may result in account suspension or legal action.
Intellectual Property
- All website content, including logos, text, images, graphics, and product listings, is the property of the company and protected by intellectual property laws.
- Unauthorized reproduction or use is prohibited.
Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages arising from the use of our services or products.
- Our maximum liability is limited to the purchase value of the affected order.
Privacy
- Customer data is handled according to our Privacy Policy.
Governing Law
- These Terms & Conditions are governed by applicable local/national laws.
- Any disputes shall be subject to the Bangalore jurisdiction of the appropriate legal courts.
Changes to Terms
- We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
- Continued use of our platform constitutes acceptance of revised terms.
Contact Information
- For any questions regarding these Terms & Conditions, customers may contact our support team through official communication channels.